Terms of use

These Terms represent the entire understanding between you and regarding the use of the Platform and the services provided by CC, and they supersede all prior and contemporaneous agreements and understandings between you and CC in relation to the same. These Terms shall be binding upon each party and its successors and permitted assigns. You may not assign or transfer these Terms or any of your rights and obligations under them without the prior written consent of CC.

No failure or delay by either party in exercising any right, power, or privilege under these Terms shall operate as a waiver of that right, power, or privilege, nor shall any single or partial exercise of any such right preclude any other or further exercise of it, or the exercise of any other right, power, or privilege under these Terms.

You and CC are independent contractors, and nothing in these Terms is intended to or shall be deemed to create any agency, partnership, joint venture, or employment relationship.

The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision, all of which shall remain in full force and effect.

You can access paid articles on the Platform by paying an annual membership fee. In either case, CC grants you (as a user) a limited, non-exclusive, non-transferable licence to access and view the articles and associated content for which you have paid all required fees, solely for your personal, non-commercial purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular piece of content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works from, sublicense, or otherwise transfer or use any article unless we have given you explicit permission to do so in a written agreement signed by an authorised representative of CC.

We reserve the right to revoke any licence to access and use articles at any time should we decide, or be required, to disable access to any content for legal or policy reasons.

By purchasing an annual membership, you agree to an initial and recurring (if the recurring payment functionality is made available) membership fee at the then-current rate, and you accept responsibility for all recurring charges until you cancel your membership. You may cancel your recurring annual membership at any time.

Unless stated otherwise, all fees are quoted in euros. You are responsible for paying all applicable fees charged by or on behalf of CC, as well as any related taxes, in a timely manner using a payment method linked to the applicable paid Services.

Billing. By purchasing content, you authorise CC to charge and process the specified content-related fee at the then-current rate, along with any other charges incurred in connection with your use of CC’s services.

CC reserves the right to adjust pricing for its services or any components thereof at any time, at its sole and final discretion. Except where otherwise explicitly stated in these Terms, any changes in pricing will come into effect following email notification.

The membership fee will be charged at the beginning of your payment period and subsequently at the start of each billing cycle. CC reserves the right to modify billing dates. If your subscription begins on a date not present in a particular month, CC may bill your payment method on another suitable day as deemed appropriate.

Payments. Online payments for services offered via the Platform are processed through Stripe, here referred to as the “Payment gateway”. This is an external third-party payment processor, and the services it provides are governed by its own terms and conditions. CC may introduce additional Payment gateways in future, which will likewise be subject to their respective terms and conditions. CC does not directly or indirectly receive, store, or use your credit card information - in fact, such data never reaches CC's servers. Your credit card information constitutes sensitive personal data and is processed solely by third parties not directly affiliated with CC.

If a payment fails - for example, due to card expiry, insufficient funds, or other reasons - and you do not update your payment method or cancel your account, you remain responsible for any outstanding charges. You also authorise us to continue attempting to charge the payment method on file, including any updated versions. Your credit card issuer or payment service provider may impose transaction or service fees; CC is not responsible for such charges. Please consult your payment provider for details.

Refunds. CC currently offers a 3-day money-back guarantee upon a reasoned request - unless, for example, there is a material and documented issue (such as fraudulent or improper conduct). Any such matter shall be jointly reviewed by you and CC, with the final decision resting solely and absolutely with CC. In general, all other payments made to CC are non-refundable. However, CC may, at its sole and absolute discretion, issue a refund or provide alternative compensation. The issuance of a refund does not entitle you to future refunds in similar cases, nor does it impose any obligation on CC to do so again under any circumstances.

Cancellation. You may cancel your recurring membership at any time, and once your current subscription term concludes, it will not auto-renew. Please note that the recurring membership functionality may not yet be available at the time you are reading these Terms.

All trademarks, logos, service marks, collective marks, design rights, personality rights, or similar rights that are mentioned, used, or cited by CC and its content creators remain the property of their respective owners. The use of any trademark in our materials does not confer any ownership rights in such trademarks upon the content creator or CC, nor does it imply any affiliation with, or endorsement of, CC and its content creators by the respective trademark owners. Accordingly, CC is not in a position to grant any rights to use any such protected materials. Your use of any such or similar intangible property is entirely at your own risk.

Content which, in CC’s reasonable opinion, is believed to constitute a trademark may or may not have been labelled as such. However, neither the presence nor absence of such labels should be taken to affect the legal status of any trademark.

If you, or your organisation/company, sign up for a company membership to the Platform, we may use your logo - for example, on your company-specific sign-up page or on public pages where we showcase examples of companies that have taken up memberships with us. By agreeing to these Terms, you grant CC permission to use your logo on the Platform. Some companies have specific guidelines concerning the use of their logos; if you would prefer CC not to use yours, simply notify us by email at info@customsclear.net (subject: "Takedown request") and we will promptly remove your logo.

CC does not warrant that the software used for the Platform, nor the information and content on it or any other services and materials provided via the Platform or by CC, are free from error or that their use will be uninterrupted. CC expressly disclaims all warranties relating to the above-mentioned subject matter, including, without limitation, those concerning accuracy, condition, merchantability, and fitness for a particular purpose. Notwithstanding anything to the contrary on the Platform, in no event shall CC be liable for any loss of profits, revenue, or for any indirect, special, incidental, consequential or similar damages arising out of or in connection with the Platform or the use of any Services offered through it.

CC makes no representations or guarantees regarding any aspect of the content on the Platform and does not endorse any opinions expressed by authors of the content or users of the Platform. All content is provided "as is" and your use of, or reliance on, any such content is entirely at your own risk. We accept no liability for the consequences of using or relying on any content displayed on the Platform. The content is provided for general information purposes only and should not be interpreted as legal advice, conclusion, or consultation.

You acknowledge and agree that, notwithstanding any statute or law to the contrary, any claim or cause of action arising out of, related to, or connected with your use of the Platform must be filed within one calendar year from the date the claim or cause of action arises, or it shall be permanently barred.

Every effort has been made by the Platform's individual content creators, as well as CC, to identify and contact copyright holders of illustrations and content used on the Platform. To the extent that a copyright holder could not be found, or an inadvertent permission or copyright error was made, CC stands ready to remove content upon notice and request by a copyright holder. In the event that you believe any content or other material provided through the Platform allegedly infringes your copyright, you should notify CC of your infringement claim in accordance with the procedure set out below.

We will process each notice of alleged infringement received by CC and take appropriate action in line with applicable intellectual property laws. A notification of claimed copyright infringement should be emailed to info@customsclear.net (subject: "Takedown request").

The notification must contain at least the following information:

• An electronic or physical signature of the copyright owner or the person authorised to act on behalf of the owner of the copyright interest.

• A description of the copyrighted work that you allege has been infringed.

• A description of where the material you claim is infringing is located on the Platform, sufficient to enable us to identify and locate it.

• Means for CC to contact you, such as your address, telephone number, and email address.

• A written statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law.

• If you represent a publisher, a written statement by you that you have a good faith belief that the material had not been placed in the public domain or licensed under another licence before you acquired the copyright, as this may invalidate your claim.

• A statement by you indicating that the above information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner's behalf.

All copyrighted works, materials, trademarks, and other elements of the Platform (including, without limitation, the Platform design, text, graphics, and all software and source code associated with the Platform), as well as any content or components provided in connection with the Platform that are protected by copyright, shall, under all circumstances, remain the property of us or our partners. You are not permitted to use such protected content or materials without the explicit authorisation of both us and the relevant partner.

You are not allowed to copy, reproduce, distribute, or otherwise benefit in any form from such materials or content, nor may you assist or enable a third party to engage in any of the aforementioned activities.

If you become aware of any breach of the Terms, you agree to notify us immediately.

CC may, at its sole discretion, change, modify, suspend, improve, or discontinue any aspect, functionality, content, or service of the Platform, whether temporarily or permanently, at any time and without prior notice to you. CC shall not be held liable for doing so.

Email messages sent from CC (i.e. the domain customsclear.net) are proprietary to CC and are intended solely for the use of the individual to whom they are addressed. Such messages may contain privileged or confidential information and should not be circulated or used for any purpose other than that for which they are intended. If you receive a message from CC in error, please notify the sender immediately. If you are not the intended recipient, you are hereby notified that you are strictly prohibited from using, copying, altering, or disclosing the contents of the message. CC accepts no responsibility for any loss or damage arising from the use of information transmitted via email, including damage caused by viruses.

You may not use, or allow others to use, your username and CC email address to send email, instant messages, voice mail, faxes, chat messages, or to distribute 'spam' (unsolicited email) or 'spim' (unsolicited instant messages), or to send any other form of unsolicited bulk communication to users of the Platform or to anyone else. You may not access the Platform in order to harvest or collect information about our users for any purpose without our written authorisation. You may not create multiple usernames for the purpose of sending unsolicited bulk communications or posting advertising or other notices on the Platform. Any breach of these provisions may result in immediate suspension or termination of your account.

The Platform, its Content, and Services are available to all individuals and legal entities who are fully authorised to enter into binding contracts. Proof of this status, such as identification details or contact information, may be requested prior to accessing any (or certain) Services.

You use the Services at your own risk. CC accepts no responsibility for any Content published on the Platform.

Any Services and Content provided under these Terms are personal to you and may not be transferred or assigned to any other person, unless otherwise specified in additional documentation.

We reserve the right to vary or withdraw any of the Services and Content described on the Platform at any time, without prior notice.

The material and content posted on the Platform and any content produced by or published through CC are provided "as is" without any express warranty or implied warranty of any kind, including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In no event shall CC be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, or loss of information) arising out of the use of or inability to use the materials, even if CC has been advised of the possibility of such damages.

CC, its affiliates, content creators and/or payment processing vendors, shall not be liable for any indirect, special, incidental, consequential, or exemplary damages arising from your use of the Platform.

Furthermore, CC does not warrant the accuracy or completeness of information, links, or other items contained within these materials that have been provided by third parties.

If CC provides links or pointers to other websites, no inference or assumption should be made that CC operates, controls, or is otherwise affiliated with those websites. When you click on a link within the Platform, you leave the Platform and are now subject to the terms and conditions (including privacy policies) of the destination website. Please ensure you read the terms of use and privacy policy of any external website before providing any confidential information or engaging in any transactions. These Terms do not apply to any other website.

CC accepts no responsibility for the content or practices of any external website. By using the Platform, you acknowledge and agree that CC is not responsible or liable for any content or materials hosted or served by any third-party website.

We grant a licence for a set period to access the purchased video or video course ("Course"). However, we reserve the right to revoke any licence to access and use Courses at any time if we decide, or are required, to disable access to a Course for legal or policy reasons.

Some of the information provided on the Platform is offered freely. If you choose to use or copy it, this does not create or imply any contractual or extra-contractual liability on the part of CC or any of the Platform’s members, partners, sponsors, affiliates, contributors, or other users. Your use of such information is entirely at your own risk.

CC shall not be held liable for failure to perform its obligations under these Terms due to any event beyond its reasonable control. This includes, but is not limited to, industrial action, internet outages or service interruptions, communication failures, failure by a service provider to CC to perform, fire, terrorism, natural disasters, or acts of war.

Please contact us at info@customsclear.net if you, or your organisation, wish to correct or change the attribution or presentation of any image or material used on the Platform, which you or your organisation are the rightful copyright holder of. We will request that you submit proof of your ownership of the copyright on this material but will act immediately on any reasonable request.

CC reserves the right to terminate your access to the Platform if it reasonably believes you have breached any provision of these Terms. Following termination, you will not be permitted to use the Platform. If your access is terminated, CC retains the right to take whatever steps it deems necessary to prevent unauthorised access to the Platform, including, but not limited to, technological barriers and IP mapping.

Internet technology, publishing technology, and the relevant laws, rules, and regulations are subject to frequent change. Accordingly, CC reserves the unilateral right to update, modify, amend, or otherwise alter the Platform, the Terms, and the Privacy policy at any time. All such updates, modifications, amendments, and alterations (collectively referred to as the "Updates") shall be binding upon all users and visitors of the Platform. Information regarding the Updates will be made available on the Platform (“News” section). Your continued use of the Platform - whether through registration or general access - shall constitute sufficient acceptance of the Updates.

When you acquire content on the Platform, CC grants you (as a user) a limited, non-exclusive, non-transferable licence to access and view the content for which you have paid all required fees, solely for your personal, non-commercial purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular content item or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works from, sublicense, or otherwise transfer or use any content or part thereof unless we have given you explicit permission to do so in a written agreement signed by an authorised representative of CC.

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Lithuania. Any dispute that cannot be resolved through discussion between the parties shall be subject to the exclusive jurisdiction of the District or Regional Court in Vilnius, Republic of Lithuania. You hereby agree to the exclusive jurisdiction and venue of the courts, tribunals, agencies, and other dispute resolution bodies in the aforementioned jurisdiction in connection with any dispute arising from, relating to, or concerning the Platform, CC Learning, UAB, and/or these Terms.

If any court or regulatory authority determines that any provision of these Terms is invalid, that provision shall be deemed removed, and the remaining provisions shall remain in full force and effect.